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Privacy Policy

Privacy Policy

This Privacy Policy explains how Fit Studio processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, as well as the website used to receive inquiries and manage projects.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Privacy email
[email protected]
Privacy phone
+45 34 40 77 71
Postal address
Vestergade 26A, 8600 Silkeborg
Privacy contact
[email protected]

Use the contact details below for privacy questions, rights requests, or related correspondence.

Contact Page
01

Purposes of Processing

We use personal data to respond to inquiries, assess garments and materials, prepare quotations, manage consultations and approvals, carry out remodelling or alteration work, arrange collection, handle payments and accounting, maintain internal records, improve website reliability, and meet legal obligations. Where relevant, we also use data to communicate about project status, fit review, or collection arrangements.

Processing is limited to the operational needs of the workshop and website.
02

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, administration, payment processing, or other operational functions. These parties may process data only on our instructions or as otherwise required by law, and they are expected to protect the information they handle.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when disclosure is required by law, necessary to establish or defend legal claims, or needed to comply with a lawful request. We limit such disclosures to what is reasonably necessary for the relevant purpose.

Disclosure may be required to meet legal, tax, or regulatory obligations.

Privacy overview

How data is collected and how cookies are used

This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.

01 · Collection

Data We Collect

We may process identification and contact details, project and garment information, communication content, booking details, quote and approval records, payment-related records, collection and fit-review notes, and limited technical data such as device or browser information. Where a customer supplies a garment or material for assessment, we may also record information needed to review its condition, construction, and suitability for the requested work.

The categories of data collected depend on the way a person contacts the workshop or places a project request.
02 · Sources

How We Collect Data

We collect data when a person submits an inquiry, books a consultation, visits the workshop, approves a concept, or communicates with us by phone, email, contact form, or in person. We also generate internal records during assessment, quotation, remodelling, fitting, collection, payment handling, and customer service follow-up.

Information is obtained directly from the customer and, where needed, from the course of the project itself.
03 · Cookies

Types of Cookies

The website may use essential cookies to support page operation and security, and may use preference or analytics cookies to remember settings or understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not rely on cookies for purposes beyond those described in this policy without a lawful basis where required.

Cookie use is limited to practical website functions and basic measurement where enabled.
04 · Controls

Cookie Control

We use only the cookie categories needed to operate the website and understand basic usage. Browser settings may be used to block or delete cookies, although some site functions may not work as intended if essential cookies are disabled. Where a consent tool is available, users may change their preferences there.

Cookie choices can be adjusted through browser settings and, where offered, on-site preference tools.
User Rights

Your Rights

Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion where permitted, restriction of processing, or objection to certain processing activities. Where processing is based on consent, that consent may be withdrawn for future processing without affecting prior lawful processing.

These rights are described in general terms and may not apply in every case.
Requests

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details if needed to confirm identity, protect confidentiality, or determine whether an exception applies under law.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention of Data

We keep personal data only for as long as it is needed for the relevant purpose, including project administration, accounting, dispute handling, and compliance with legal obligations. When data is no longer needed, it is deleted or anonymised in a manner consistent with our retention practices and applicable law.

Retention is based on the purpose of the record, legal duties, and the need to resolve project or payment matters.
Policy Updates

Policy Updates

If this policy is updated, the revised version will apply from the stated effective date. We may provide notice of material changes through the website or by direct communication where appropriate, but users should review the policy periodically to stay informed about current practices.

We review this policy when our practices or legal obligations change.
GDPR
EU framework

GDPR Overview

Fit Studio acts as a controller for personal data processed in connection with website use, inquiries, consultations, quotations, project work, collection, and related administration. Processing is based on the legal grounds that apply to the relevant activity, including performance of a contract, steps taken before entering into a contract, legal obligation, legitimate interests, or consent where consent is required.

For users in the European Economic Area, processing is carried out under the GDPR where that law applies to the activity in question.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
Datatilsynet
This section is intended for EEA users and reflects GDPR terminology.
GDPR Ready

GDPR Rights

Where the GDPR applies, individuals may have rights of access, rectification, erasure, restriction, objection, and data portability, and may withdraw consent where processing is based on consent. The availability of each right depends on the legal basis and the nature of the request, and some requests may be limited by recordkeeping or other legal duties.

The rights described here apply subject to the conditions and limits set out in the GDPR.